Refunds/Return Policy

What is your return/exchange policy?

We’re sorry if our jewelry pieces failed meet your expectations. We hope you can share with us the following: what went wrong, why are you returning the item, your order number; and a clear photo of the item(s) at __________. Requests for returns and exchange are on a case to case basis, so we have to look into your situation before taking the request.

How long is the warranty period?

_______ days!

I received a defective product. Help?

Accidents during shipment do happen, but don’t worry! Just send us an email at _________ and we’ll see what we can do!

I received the wrong item. What do I do?

Uh oh, we may have overlooked the shipping. We’re really sorry! Just send us an email at _____________ and we’ll sort this out in no time.